Clingan Steel, Inc.
Customer Questionnaire
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1. How would you rate our Quotation response time?
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2. How would you rate our handling of your service calls?
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3. How would you rate our overall material packaging and shipping?
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4. How would you rate our delivery track record?
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5. How would you rate our overall quality?
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6. How would you rate our response to your special questions, long range planning, technical information, etc?
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7. How would you rate our overall customer relations-going the extra mile?
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8. How has our improvement been in the last year?
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9. How would you rate your Clingan Steel sales contact?
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